Frequently Asked Questions
Everything you need to know about shopping with Iridescent NYC.
What is the typical shipping timeline for domestic orders?
Standard shipping within the United States typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for seasonal collections?
We accept returns on all unworn items with original tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. As our silhouettes vary from oversized to tailored, we recommend checking the individual garment measurements provided.
Do you offer international shipping?
Yes, Iridescent NYC ships worldwide. International delivery times vary by location, typically ranging from 7-14 business days. Duties and taxes are calculated at checkout for transparency.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my Iridescent NYC garments?
To preserve the luster and quality of our fabrics, we recommend following the specific care instructions on the inner label. Most of our delicate pieces require dry cleaning or a cold hand wash.